PRODUCT ENGINEERING
Custom software
Systems, portals, and applications built around your workflow. Scope, documentation, and usage rights defined from the start.
Internal systems · customer portals · marketplaces · SaaS platformsSOLUTIONS
Your business works its own way.
Your technology should follow.
Software, apps, automation, and artificial intelligence built around what you need to accomplish.
01 / SKOPEX
Build.
From idea to product.Software, websites, apps, and platforms designed for your business and the people who will use them.
Systems · websites · apps · marketplaces02 / SKOPEX
Connect.
From task to workflow.Text and voice assistants, automation, and integrations that make your tools work together.
AI agents · APIs · data · automation03 / SKOPEX
Evolve.
From launch to lasting value.Technology guidance, hosting, and prioritized improvements that adapt to your operational needs.
Strategy · infrastructure · maintenanceFor individuals, businesses, and founders. A focused project or a partnership that grows with your business.
01 / CUSTOM TECHNOLOGY
From what you need
to what comes next.
For individuals, businesses, and founders who need to turn an idea or process into a working product.
Let's talk
INTELLIGENCE IN ACTION
Bots and AI agents
Our own bots and custom agents for text, voice, customer service, and internal work, with business knowledge and human oversight.
Customer service · scheduling · qualification · document searchCONNECTED OPERATIONS
Automation and integrations
Connect sales, marketing, finance, and operations. APIs, connectors, and workflows with validation, logs, and error handling.
CRM and ERP · payments · documents · notifications and approvalsDIGITAL EXPERIENCES
Websites and applications
From a digital presence to a service platform: design, user experience, development, hosting, and ongoing improvements through one partnership.
Corporate websites · landing pages · e-commerce · web and mobile appsVISIBILITY AND CONTROL
Data and management
Dashboards, metrics, goals, and assistants that organize information for informed decisions.
Management dashboards · connected sources · alerts · goal trackingOPERATIONAL CONTINUITY
Development and hosting
Deployment, infrastructure, maintenance, and quality monitoring tailored to each product's needs.
Domains · deployment · updates · monitoring and supportCLARITY FOR DECISIONS
Technology strategy and guidance
An assessment of processes, tools, and costs to turn business priorities into a practical roadmap.
Assessment · architecture · prototypes · deployment roadmapAI THAT TAKES PART IN THE WORK
One conversation.
A connected operation.
An example of how agents, systems, and people can work together. Select a step to explore.
EXAMPLE OF A CUSTOM SOLUTION
OUTPUT FROM THIS STEP
Request organized for the next step.
Illustrative workflow. Channels, integrations, and approvals are configured for each project.
A conversation becomes context.
A request comes in through the website, WhatsApp, or voice. The assistant identifies the need and gathers authorized information.
Design a workflow for my businessINTELLIGENCE APPLIED TO WORK
A connected operation.
A team with greater reach.
Customer service
Text and voice agents to guide customers, resolve requests, and hand cases over to your team.
Sales and marketing
Lead qualification, proposals, campaigns, and data to track opportunities.
Finance and management
Documents, reconciliation support, cash flow, metrics, and goals with approval rules.
Operations
Orders, schedules, documents, and tasks coordinated across systems.
INTEGRATIONS TAILORED TO EACH PROJECT
WhatsApp Business · CRMs · ERPs · Google Workspace · Microsoft 365 · payments · APIs and webhooks
Integrations depend on each service's APIs, permissions, and licenses. Hosting, AI usage, and maintenance are defined in the proposal.02 / PRODUCTS AND OPERATIONS
A foundation to start.
Freedom to evolve.
Configurable solutions and our own bots, combined with custom development. Availability and terms are confirmed during the assessment.
TEXT AND VOICE · INQUIRE FOR DETAILS
Skopex Atendimento
Customer service, triage, scheduling, and handoff to a person.
Success metric: Response and resolution time
Explore this solutionSALES AND CRM · INQUIRE FOR DETAILS
Skopex Comercial
Opportunity qualification, proposals, and follow-up on next steps.
Success metric: Conversion and response speed
Explore this solutionAUTOMATION AND APIs · INQUIRE FOR DETAILS
Skopex Connect
Data and events synchronized across your business tools.
Success metric: Errors prevented and work time saved
Explore this solutionDATA AND MANAGEMENT · INQUIRE FOR DETAILS
Skopex Insights
Dashboards for sales, marketing, finance, and goals, with alerts.
Success metric: Data quality and progress toward goals
Explore this solutionProject-based delivery
Defined scope and delivery milestones to build the capability you need.
Ongoing operations
Monitoring, hosting, maintenance, and improvements as defined in the agreement.
Clear rights and costs
Documented ownership, licenses, third-party components, and external service usage.
FROM IMPLEMENTATION TO CONTINUITY
A technical partner for the whole journey.
Software, agents and integrations need a plan beyond their first release. Choose the support your operation actually needs.
Design my operating model- 01
Connect
Integrate business tools, internal systems and selected data sources.
- 02
Maintain
Scope updates, technical support and integration maintenance.
- 03
Improve
Review quality, measure usage and prioritize the next release.
Text and voice · English, Portuguese and Spanish · Custom software, web and apps. Scope, licenses, ownership and service levels are agreed in your proposal.
YOUR TECHNOLOGY, OVER TIME
Launch
is the start of
a new chapter.
A solution needs to stay useful after it goes live. We plan operations and improvements with clear priorities, responsibilities, and costs.
Plan your operationsTechnology strategy
An assessment of processes and tools, priorities, architecture, and a deployment roadmap aligned with your business goals.
Infrastructure and deployment
Domains, environments, hosting, and deployment. Capacity, backups, and recovery sized for each product.
Monitoring and maintenance
Updates, logs, monitoring, and incident response, with support channels and terms defined in the proposal.
Thoughtful improvement
Improvements prioritized by usage, costs, and agreed metrics. New versions that stay true to the product vision.